Fast Food Nation: What The All-American Meal is Doing to the World by Schlosser Eric
Author:Schlosser, Eric [Schlosser, Eric]
Language: eng
Format: mobi, epub
ISBN: 9780141006871
Publisher: Penguin UK
Published: 2002-04-03T16:00:00+00:00
a matter of will
WHILE THE MEATPACKING INDUSTRY sought to block implementation of a science-based inspection system, the owner of the Jack in the Box chain, Foodmaker, Inc., struggled to recover from the bad publicity surrounding the outbreak. Robert Nugent, the president of Foodmaker, had waited a week before acknowledging that Jack in the Box bore some responsibility for the illnesses. His first instinct had been to blame the chain’s ground beef supplier and Washington State health officials. He claimed that Jack in the Box had never received a thorough explanation of why hamburgers needed to be fully cooked. Nugent soon recruited Jody Powell, President Jimmy Carter’s former press secretary, to help improve the company’s image and hired David M. Theno, a prominent food scientist, to prevent future outbreaks.
Theno had previously helped Foster Farms, a family-owned poultry processor in California, eliminate most of the Salmonella from its birds. He was a strong advocate of Hazard Analysis and Critical Control Points (HACCP) programs, embracing a food safety philosophy that the National Academy of Sciences had promoted for years. The essence of a HACCP program is prevention; it attempts to combine scientific analysis with common sense. The most vulnerable steps in a food production system are identified and then monitored. Stacks and stacks of records are kept in order to follow what went where. Theno quickly realized after arriving at Jack in the Box that the chain relied upon the safety standards of its suppliers — instead of imposing its own. He created the first HACCP plan in the fast food industry, a “farm-to-fork” policy that scrutinized threats to food safety at every level of production and distribution. Assuring Jack in the Box customers that their food was safe not only seemed the right thing to do, it seemed essential for the chain’s survival. In the years since the Jack in the Box outbreak, David Theno has emerged as a fast food maverick, applauded by consumer groups and considered “the Antichrist,” he says, by many in the meatpacking industry.
Theno insisted that every Jack in the Box manager attend a food safety course, that every refrigerated delivery truck have a record-keeping thermometer mounted inside it, that every kitchen grill be calibrated to ensure an adequate cooking temperature, and that every grill person use tongs to handle hamburger patties instead of bare hands. An almost fanatical devotion to microbial testing, however, became the key to Theno’s food safety program. He discovered that the levels of contamination varied enormously in ground beef supplied by different meatpacking companies. Some slaughterhouses did a fine job; others were adequate; and a few were appalling. The companies that manufactured hamburger patties for Jack in the Box were required to test their beef every fifteen minutes for a wide range of dangerous microbes, including E. coli 0157:H7. Slaughterhouses that continued to ship bad meat were eliminated as suppliers.
Jack in the Box now buys all of its ground beef from two companies: SSI, a subsidiary of the J. R. Simplot Company, and Texas-American, a subsidiary of the family-owned American Food Service Corporation.
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